These guys do a great job! They have worked on a family vehicle several times and I have noticed a difference in how it runs and the quality of the work. I would highly recommend Professional Auto to my friends in Newport News
Very “professional” and efficient. When ordering parts for my vehicle, I received all the information needed to make the most economical decision When I came in for my appointment, I was seen promptly. While waiting, another customer came in and received the same excellent service as I had received on the phone in that they were given a thorough analysis of what the problem was with their vehicle and given the pros and cons of the repair options. When the work was finished on my vehicle, it was turned back over to me in the most excellent condition.
Mike and his guys do a very thorough job with their work and informs you on what needs to be done to keep your car in great working condition. He does this without the pushy sales tactics used by many shops and will give you a realistic picture of what must be done now versus what can wait. They aren’t cheapest shop in town, but given their service and the fact that I can trust them I feel they are a great value. They’ll be working on my cars for years.
This was my first visit. I had an appointment and they took me on time. They expedited the work and finished earlier than expected. They charged a fair price. They even called afterwards to ensure that I was pleased with the work. That is superior service!
Mike, Jack, and team are professional, knowledgeable and friendly. They will communicate with you what needs to be done and keep you informed. I highly recommend!
My go-to shop if I ever have any problems with my car. Been a happy customer for the past few years.
Amazing people, Took my vehicle in for an exorcism and they got me out some how. Can’t wait to get the rest of the car in decent enough shape and highly recommend it anyone. Thanks again! See you soon!